Audience: All Neo1 users


Neo1 supports the delegation of a users Neo1 account to another user (only one delegate permitted at a time), allowing another user full access into their account to perform duties on their behalf.

Tip: To arrange travel on behalf of another user, please see the article Arranging travel for others as the supported method for this process. 


Creating a Delegation to another user

To delegate your Neo1 account to another team member in Neo1, follow these easy steps:

Step 1: Log into Neo1 as yourself and access the profile area by clicking on the circle with your initials on the top right hand side. Click Delegations. 

Step 2: Click on New Delegation to begin creation 

Step 3: Choose the user you wish to grant account access to, and set start and end date. This is useful to plan for upcoming holidays or absences. Click Save when finished.

Step 4: Your delegation is now complete. The account access you have assigned to others will be displayed in this window. You can follow this process again to add additional delegates if required. 

Working on behalf of another user

If you have been granted access to the account of a co-worker and wish to access their Neo1 account, follow these simple steps to work on their behalf.

Step 1: Log into Neo1 as yourself and access the profile area by clicking on the three dots next to your initials. Click Delegations (screenshot above)

Step 2: You will see the account access you have been granted under the tab Delegations Assigned to me. For the chosen account, click Log In As

Step 3: You will now be taken to the chosen users Neo1 account. You will be accessing their profile as if you are them and will have access to all functions. 

Neo1 will remind you that you are logged in on behalf of someone else in the top right-hand side of the screen. 

Step 4: To end the Log as session, click on the circle with the users initials on the top right hand side and select Quit Log As. You will be taken back to your own Neo1 account. 

Tip: Neo1 has built in restrictions to block the approval of a users own expenses. 
For this reason, an approver is unable to delegate their account to a user they supervise.