Step into our spend management kitchen and get a taste of what's new! This update serves up smarter extract files for Finance teams and instant access to self-service support — right inside the platform. Sounds tasty? Explore what's new.
Important notice
We'll be moving to a new URL at app.amexgbtone.com soon. Make sure to update your bookmarks! Note the former URL will remain functional during the transition period.
Product updates
Transaction status and submission date included in extract files
Role
Admins, Finance teams
Value
Reconciliation just got easier — transaction status and submission date are now visible directly in your extract files.
Description
Extract files now include two new columns: transaction status and submission date. Finance teams can immediately see which transactions have been submitted and which are still pending — making it easy to spot who needs a nudge before closing the books. The new columns are appended to existing files, so your current workflows and integrations stay intact.
Help and resources now accessible directly from the platform
Role
All users
Value
Self-service support and learning resources are now just a click away, right inside the platform.
Description
How-to guides, best practices, and the latest product tips are now available directly from the platform — no tab-switching, no searching. Everything you need to get the most out of your platform, right when you need it.
Additional improvements
- Improved transaction processing for inactive billing accounts with non-virtual cards
- Added red notification badge on the mobile menu icon for pending actions
- Login is now case-insensitive for usernames
- Users now remain on the password step after a failed authentication attempt
Our aim is to keep improving everything we do to provide a great experience to our customers; as always, any and all feedback is welcome—simply contact us at help@neo1.com.