The configurations options for Company Administrators are at the heart of the platform built to help businesses manage business spend. To make it easy for Administrators,  3 core menu options are available to this role and presented from the main navigation.


You can access the configuration options when logged in as a user with Company Administrator role assigned to their profile. Access this area by selecting the item that represents a cog on the left hand menu Settings.

Once you have accessed this screen, use the tabs to access the features available to configure the platform to best support your business needs.  By default each area of the platform is pre-configured to best practice, so all you need to do is review / adjust these to make them fit for your business, upload users, assign payment accounts and you are up and managing business spend.

Areas of the Settings where Administrators can view – adjust the platform configuration are presented below:

  • My Company = Your company details, address as well as any 3rd party connectors you wish to have established for your platform
  • Accounting = Where you can establish your Chart of Account structure by configuring Account Segments (structures), Segment Codes (values to assign to spend), Relationships and inter Segment Code Dependancies as well as Segment Code owners for approval.
  • Taxes = Where you can define the applicable tax Codes and Rates used across your business spend.
  • Payment Types = Where you can view (in the case of automatic payment feeds form Card providers) and or establish Payment Types and individual Payment Accounts and assign them to users to manage resulting transactions.
  • Expense Types = Where you can review the default Expense Types (Categories used to assign spend), delete them, add new ones, as well as manage their rules and attributes such as default Tax and Segment Codes to be used when the Expense Type is assigned to a transaction.  Note some Expense Types have system triggered customer behaviour such as Milage and Meals / Entertainment allowing users to further enter specific data to help justify the expense type assigned to business spend so it is best NOT to delete these.
  • General Configuration = Presents a general set of configuration settings such as defining the % of expenses that are passed to Finance for review how tax should be managed etc…
  • Spend Policies = Presents the set of policies Spend limit by location  / currency / expense type that are NOT acceptable for your business and if triggered will allocate a Non Compliance status flag and force them to be passed to Finance for additional review.
  • Mileage = Where you can define the various vehicle or types of mileage your employees can claim – the rates used as will as any mileage rate triggers applicable

My Company

To edit details of your company address select “Edit”.  Further to establish connectors to 3rd party systems select the “Connect to…” button and the instructions / guiding notes will be presented to the user on how to connect.  You will also need to ensure that the connection process is validated by the 3rd party as they in most cases have specific connection process you need to follow on their side also to get the two platforms talking to each other.  Connections with an orange “Connection pending” indicator show that although our connection is available we are working with the 3rd party to expand the scope of the offering.  If you would like to add additional connections at any time and you believe they would be beneficial to your business please email us at


From this screen you can configure the Accounting Segments to match those required by your business. Typically these will match your chart of accounts. These options are usually configured with you as part of your implementation but from this screen you can make any required changes or add new segments if needed.

To manage or add a segment you must define a segment name, specify whether completion of this segment is required and choose whether this fields will be free text entry or the user will choose from an available segment code from a list.  You can set advanced options at point of creation, or editing a code such as the Default Coding Options, which state the sources permitted for default coding automatically completed by the platform.

The platform can support up to 20 Accounting Segments, however we strongly recommend that up to 4 are used as the User experience becomes complex if you expected your employees to understand and populate large volumes of financially driven information on all purchases.

Accounting Segments and Codes can be uploaded in to the service to expedite the company set-up process, simply download a copy of your configuration from the My Company tab and populate the details and upload the sheet in to the service in CSV.

See the guide here for a detail run through on configuring accounting segments manually, 

Note: Once you have implemented the platform and have live usage, take care not to make changes to this screen unless you really have to or manage the timings of all changes carefully. Changing live Segments when transactions have been loaded may cause transactions to error that are actively being managed in the workflow as segments and codes my no longer be valid.


On this page you can view the tax codes currently configured for your instance, and create new ones should you need to for additional countries / tax jurisdictions you may begin to do business in and or incur purchases from.

Expense Types

Expense types are pre-configured to enable meaningful reporting, and enable rapid set up using a configuration which typically fits most business spend types. However, you are free to rename, modify or delete expense types should you need to to refine the solution for your implementation. Here you can modify or rename, select the relevant tax code for that expense type and mark them as active or hidden. Editing an expense type also allows you to built default coding configurations.  

Spend Policies

As a Company Administrator, you can create spend policies which create amount limits on any Expense Type you wish to control. You can also create granular policies enabling different amounts to be configured by City location, for example you could set Accommodation City Caps per city, allowing your business users to expense high amounts in more expensive cities which allow you to deploy smarter expense policies.  Spend policies are not restricted to travel and can extend across all types of spend IT, Milage, Entertainment.


Use this page to make configuration options to the mileage calculator built into the platform. From here you can manage the rates reimbursable to travellers and other settings to tailor the solution to your company.

Download Configuration

At any time you can download a copy of your configuration form the My Company View for back-up – offline review or future reference as things change.  You can also use this download to make “Bulk” adjustments to your configuration such as users and financial segments and re-load in to the service.  This is however an advanced capability and care should be taken when this is being performed by an Administrator if your platform is live and managing production data.


Go to settings, then “Users”, here you will be presented with a list of all the users established in your platform including key details such as their supervisor, role, and status.  You can edit current users details and create individual users from this view. 

Common actions from this view for administrators cover:

  • Searching in an individual user by using the search user field
  • Selecting on a user to edit their details by selecting on the “Edit” pencil button against a user record
  • Inviting a user to access the platform by selecting on the “Re-invite” button – this button is only active if the action is applicable

An Administrator can edit or create a user record and preform the following tasks:

  • Define the users preferred default currency for reimbursements
  • Define a log in name if not populated it defaults to their email address
  • Define a first time password – it must be a strong password
  • Define an external ID that links the user to broader business systems such as Finance systems or Payroll this is typically the Employee Company ID
  • Define a supervisor = must be a user in the platform
  • Define the role of a user = User / Administration / Finance
  • Define the status of a User:
    • Active
    • Deactivate = Has left the business, we do not delete users as we need to maintain their records for 7 years
    • Locked = Has been locked out or locked for access temporarily
    • Pending Invite  = You wish to re-invite them to access the service once this is set you can select the “Reinvite” button and issue them a welcome email

See here for a detailed guide on creating a new users in Neo1.


From this view an Administrator can see the full status of spend by stage in the workflow, by payment type, by billing period.  The Admin can also trigger extracts from the platform to feed accounting and payroll systems by selecting the “Run Extract” button.

See here for a detailed guide on working with the reconciliation screen and running extracts from Neo1.