How to request a password re-set

Audience: All users 

Purpose

This guide provides instructions on how to request a password reset. 

There are two ways to request a password reset:

• Option 1: Contact your System Administrator, request they trigger a password re-set email on your behalf (although, its easier to request this yourself)

• Option 2: Select 'forgot my password' from the platform login page (easiest method)

Once a password re-set request has been generated, an email will be sent to you with a link to reset your password.  Click on the link and follow the instructions to re-set your password.