How to change your airline class (First, Business etc.)
Your Company has set-up a default travel policy. Check with your Company first to ensure booking First or Business airfare class is allowed.
1. Log into Neo1, open the AMEX GBT travel site (travel > book a trip)
2. Select your route: add your departure and arrival destination. Choose your travel dates and and choose 'flexible travel time' (you can use filters in the next screen)
3. Select your outbound flight (ignoring cabin class for now)
4. In the next screen - find your inbound flight and click on 'change fare/class'
6. Select your seat (this will show if it possible to pre-book a seat)
7. When you get to the last screen, you are able to still change class/fare if you wish.
For any questions or help needed, email: email@example.com
Thank you and safe travels!
The Neo1 Team