How to change your airline class (First, Business etc.)


Your Company has set-up a default travel policy.  Check with your Company first to ensure booking First or Business airfare class is allowed. 


1. Log into Neo1, open the AMEX GBT travel site (travel > book a trip)

2. Select your route: add your departure and arrival destination. Choose your travel dates and and choose 'flexible travel time'  (you can use filters in the next screen) 


(example below)

3. Select your outbound flight (ignoring cabin class for now) 

(example below)


4. In the next screen - find your inbound flight and click on 'change fare/class'


 (example below)


5. Scroll through the list to find the fare and class you want to book. (economy, economy plus, flexible, first class, first class flexible etc.)


(example below) 


6. Select your seat (this will show if it possible to pre-book a seat)


(example below) 


 7.  When you get to the last screen, you are able to still change class/fare if you wish. 


(example below)

For any questions or help needed, email: help@neo1.com


Thank you and safe travels!

The Neo1 Team