Home Travel - Book & Manage

Travel - Book & Manage

  1. Traveler Assistance (Support)

    1. Amex GBT Travel Counsellor (Phone/Mobile/Chat Support)

    2. WhatsApp Support for Travel (US only)

    3. Where to find ticket/fare conditions online

  2. User Profile

    1. Update Your Personal Profile

    2. Update a User Profile (as an Admin)

    3. User Profiles vs. Guest Profiles

  3. Travel Payment Methods

    1. Individual payment card(s) for travel

    2. Shared (centralized) payment card(s) for travel

  4. Book Travel: Self (User)

    1. How to Book a Flight

    2. How to Book a Hotel

    3. How to Book a Car Rental

    4. How to Book a Train

    5. How to place a hold on a trip

    See all 9 articles

  5. Book Travel: For User (Admin/Arranger)

    1. Assigning the Arranger Role

    2. How to Book Travel (Arrange) for Others

  6. Book Travel: Guest/Non-Employee (Host Role)

    1. Create and Book Travel for a Guest

  7. Group Travel (Duplicate a Trip)

    1. How to Duplicate a Trip Itinerary (for Another Traveler)

    2. Can Group or multiple passengers be added to a single trip record?

  8. Change/Modify/Cancel a Trip

    1. How to Share a Trip

    2. How to Modify or Cancel a Trip

    3. How to Add a Hotel, Car or Train to a Trip

    4. How to Change Fare/Class (Airfare)

  9. Locate Trips (User/Arranger/Admin)

    1. Locate a Draft or Booked Trip (User)

    2. View All Company Trips (Admin or Arranger)

  10. Travel Invoices (receipts)

    1. Access Travel Invoices (receipts)

    2. US - Paying for Travel & Locating Invoices/Receipts

    3. UK - Paying for Travel & Locating Invoices/Receipts

  11. Travel Policy (requires set-up)

    1. Travel Policy and Pre-Trip Approval

    2. How to Approve Travel (as a Supervisor)

  12. Airline Credits (US only)

    1. Where to find Airline Credits for all users - Admin/Arranger (US only)

    2. How to use Airline Credits

  13. Find Trip on Airline Website/App

    1. Sync Trip Details: Find Airline Reference in Neo1