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Travel
Update a Personal Profile (DOB, Loyalty Programs etc.)
Update a Personal Profile For Another User (Admin rights)
Update Your Personal Profile
Book a Flight / Hotel / Car / Train
How to Book a Flight
How to Book a Hotel
How to Book a Car Rental
How to Book a Train
How to place a hold on a trip
See all 9 articles
Plan your trip - 'door-to-door'
How to use trip planning capabilities ‘Door 2 Door'
Share / Modify / or Cancel a Reservation
How to Modify or Cancel a Trip
How to Add a Hotel, Car or Train to a Trip
How to Share a Trip
How to Change Fare/Class (Airfare)
How to Change Fare/Class (Airfare)
Book Travel for Another User (Admin or Arranger Role)
Assigning the Arranger role
How to Book Travel (Arrange) for Others
Book Travel for a Guest (Non-Employee)
Create and Book Travel for a Guest
Duplicate a Trip (Group Travel)
How to Duplicate a Trip Itinerary (for Another Traveler)
Can Group or multiple passengers be added to a single trip record?
Find your Draft or Booked Trips
How to find a Draft or Booked Trip
Understanding Travel Payment Methods
Individual payment card(s) for travel
Shared (centralized) payment card(s) for travel
Access Travel Invoices (receipts)
Access Travel Invoices (receipts) (US only)
See Your Companies Trips (as an Admin or Arranger)
How to see my Company Trips (as an Admin and Arranger)
How to Approve Travel (as a Supervisor)
How to Approve Travel (as a Supervisor)
Support Channels for Travelers
Getting Offline Support from a Travel Counsellor
WhatsApp Support for Travel (US only)
How to set-up pre-trip approval and travel policy
Travel Policy and Pre-Trip Approval
How to make changes to the Neo1 Default Travel Policy
How to View and Use Airline Credits (US only)
How to use Airline Credits
How to Pay for Travel and Where to Find Invoices/Receipts
How to Pay for Travel and Where to Find Invoices/Receipts (US)
How to Pay for Travel and Where to Find Invoices/Receipts (UK)
Where can I find the Airline Reference
Where can I find the Airline Reference