Traveler Assistance (Support)

  1. Amex GBT Travel Counsellor (Phone/Mobile/Chat Support)

    Audience: Users Purpose To be assisted by an expert travel counsellor and to make an offline booking, complex trip booking (multiple city/stops/di...

    Mon, 28 Apr, 2025 at 2:02 PM

  2. WhatsApp Support for Travel (US only)

    Audience: All Users FAQ WhatsApp What is WhatsApp?  WhatsApp is the most popular messaging platform in the world. Is has 2 billion monthly active ...

    Mon, 28 Apr, 2025 at 10:42 AM

  3. Where to find ticket/fare conditions online

    Audience: All Users Purpose In your trip itinerary in the Neo booking tool, you will be able to find the ticket conditions. Overview Chec...

    Mon, 28 Apr, 2025 at 10:43 AM

  4. How to manage travel extras ( baggage / seating upgrades )

    Audience: All Users Purpose In this article, let's cover how to manage travel extras like seating upgrades and additional baggage.  How t...

    Tue, 29 Apr, 2025 at 9:03 AM