Audience: All Neo1 Users


In your trip itinerary in the Neo booking tool, you will be able to find the ticket conditions.


Check ticket/fare conditions online

Step 1: Open the relevant itinerary. 

Use this guide to find your own itinerary or use this guide if you are a Neo1 Admin or Arranger and you want to open another user's itinerary. 

Step 2: Click on the relevant flight segment to open the itinerary details

Step 3: You can view the ticket conditions in the details or by clicking on View fare details

Step 4: For more fare details please contact the travel team. They are available 24/7 so assist. Click here for contact details