Audience: All Users
Purpose
In your trip itinerary in the Neo booking tool, you will be able to find the ticket conditions.
Overview
Check ticket/fare conditions online
Step 1: Open the relevant itinerary.
Use this guide to find your own itinerary or use this guide if you are an Admin or Arranger and you want to open another user's itinerary.
Step 2: Click on the relevant flight segment to open the itinerary details
Step 3: You can view the ticket conditions in the details or by clicking on View fare details
Step 4: For more fare details please contact the travel team. They are available 24/7 so assist. Click here for contact details