Audience: Neo1 Users
Purpose
To be assisted by an expert travel counsellor and to make an offline booking, complex trip booking (multiple city/stops/different return legs) and for support when on trip please call our dedicated GBT Travel Counsellors. They are available 24x7.
Overview
- Agent assisted booking for US customers
- Agent assisted bookings for UK customers
- Online support or navigational questions
Agent assisted booking for US customers
Assistance for modifying a trip, cancelling a trip or make a new booking
Phone number: +1-669-272-1301
- press option 2 to modify or cancel an existing online booking,
- press option 3 to make a new booking or for other travel assistance
Whatsapp message: +1-646-553-1753
- Send a Whatsapp message to the team and an agent will respond
Live chat: If you have downloaded the AmexGBT mobile app, you will be able to start a live chat with the AmexGBT travel team.
Agent assisted bookings for UK customers
Assistance for modifying a trip, cancelling a trip or make a new booking
Phone number: +44-(0)20 3788 4019
- press option 2 to modify or cancel an existing online booking,
- press option 3 to make a new booking or for other travel assistance
Email address: [email protected]
Live chat: If you have downloaded the AmexGBT mobile app, you will be able to start a live chat with the AmexGBT travel team.
Online support or navigational questions
For any online support or navigational questions using neo1 (available Monday to Friday)
Email: [email protected]