Audience: Neo1 Admins, Neo1 Users



If you need help, we are here to support you. 


For help with virtual Card enrollment, funding, using your card for spend or with any errors you encounter in Neo1 relating to virtual Cards please email us a [email protected] as a first point of reference. We will work with the card Issuer on any problems relating to using Cards in Neo1 and keep you informed.


If you suspect any fraud or see suspicious transactions on your statement, please call your card issuer using the number on the back of your card to begin an investigation as soon as possible.