First, ensure your travel profile is up to date - How to review and edit your travel profile
Neo is a fully featured travel solution able to handle complex and advanced travel requirements. Content is provided for
All commercially available airlines including the GBT Preferred Extras program, offering negotiated rates across numerous routes and airlines. Also book lowcost carriers such as Southwest, Spirit and Fro
Hotels (including GBT Preferred Extras discounts, Booking.com, Expedia hotel content)
Bookable US Rail via Amtrak and UK rail via The Trainline Business.
Ground transport and shuttles globally
The vast majority of trips can be booked quickly using 3 principles, search, select and book.
Step 1 - To begin a new trip booking from Neo1, start by logging into Neo1, select the Travel tab (left-menu)
Step 2 - click on Book. This will take you to the Neo online booking tool.
Step 3 - Choose your Travel Type (Car) and search parameters (From Address, Pick up date and time and drop off date and time. Tick the box ‘Drop off at a different location for a one way car rental’)
Then click on Search
*************TIP******** If you only want to see car rental options at the airport then select the airport under AIRPORT. If you only want to see the car rental options in the city center then choose the city name under CITIES(FROM CITY CENTER)
Step 4 – A car rental search in Neo will search across multiple providers, many of them will be American Express GBT preferred partners offering special GBT rates for booking via Neo1.
Choose your car and click on Select to add the car rental to your itinerary.
You can view Rate Details for a breakdown of the charges and rental policy, click on Change Car Type to see all available vehicle classes and their respective rate.
Many providers will offer a pickup and drop off at different locations, and you can view these locations using the drop down menus. You can view Rate Details for a breakdown of the charges and rental policy, and also click Change Car Type to see all available vehicle classes and their respective cost.